Reference

The Rules Behind Your Bidjili Account

This page is the agreement between you and us: how your account works, how your bKash, Nagad or Rocket wallet is matched to your name, and where access is allowed.

One account per personbKash, Nagad, RocketRegion-dependent accessPlain wording, no fine-print games
Bidjili The Rules Behind Your Bidjili Account
POLICY CONTACT PATHS

Where To Raise A Terms Issue

Terms questions shouldn't get lost in a general queue. If something on this page is touching your account — a held withdrawal, a voided cricket bet, a name mismatch on your Nagad number — bring it to our team with your account ID and the transaction reference from your wallet app. Screenshots help a lot. We'll tell you which clause applies and what evidence closes it out. Ask chat for the current turnaround rather than assuming one.

Team online

Live chat on any page

Open chat from the account menu on mobile or desktop, give your account ID and the clause you're asking about, and the team pulls your case up directly.

Email for formal requests

Account closure, a dispute over a settled market, or a correction to your saved name — send those in writing so there's a record sitting on both sides.

Your account section

Saved wallet details, verification status and the terms version you accepted all sit under Account, so you can check what applies to you before messaging anyone.

HOW WE APPLY THIS

Your Data, Sessions And Corrections

Joining means handing over a phone number, a name and a wallet detail, so here's how those are handled under this agreement. Your number drives OTP login and payout confirmation. Cookies hold your session when you shift from browser to app mid-round on Baccarat Lightning. Records tied to deposits and withdrawals stay as long as financial rules require, then go. Got a wrong detail — a misspelt name, an old Rocket number? Ask us to fix it.

What we hold on you

Name, mobile number, wallet reference and your betting history. Nothing about your device contacts or gallery. Payment data is passed to bKash, Nagad or Rocket, never resold onward.

Cookies and session handling

Session cookies keep you logged in while you switch between slots and the sportsbook. Clear them from your browser settings and you'll simply be asked for OTP again.

Keeping the account yours

One phone number, one login. Don't pass your OTP to anyone, including someone claiming to be our staff, because activity under your login is treated as yours under these terms.

Corrections and closure

Ask support to update a name spelling or wallet number and we'll verify before changing it. Closure requests are actioned once any pending withdrawal has cleared.

Common Questions On These Terms

Most messages we get about this page repeat the same handful of points — name matching, second accounts, changes to the rules. Short answers below. If yours isn't here, chat is the quicker route, and quoting the clause number speeds things up considerably.

Yes. Accepting them is part of opening the account, and your first bKash, Nagad or Rocket top-up confirms it. The version you accepted is shown in your account section.

They can open their own account in their own name with their own wallet number. Two accounts run from one person or one number breach these terms and may both be frozen.

The withdrawal is held until it's sorted. Message support with your account ID and a screenshot of the Nagad transaction, and we'll tell you which detail needs correcting.

Updates get posted on this page with the date they took effect, and material changes are flagged when you next log in. Continued use after that date counts as acceptance.

No. Whether you may register and stake depends on your local law and whether your region is eligible, so we may restrict or close accounts where those conditions aren't met.

Send a written request from your registered number or email. Once any pending Rocket or bank withdrawal clears, we close the account and keep only records financial rules require.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.